UnityPoint’s Journey to Automation

Event details

  • 2020-06-04
  • 11:30 am - 12:30 pm

Description of the goal of the presentation

The goal of the presentation is to present a case study on how one health system is approaching the challenge of integrating automation into its revenue cycle operations in an effort to increase efficiency while not sacrificing effectiveness.


Learning objectives

  1. Understand the framework of appropriately preparing your revenue cycle prior to taking on automations
  2. Learn methods to assess your organization’s automation readiness
  3. Identify methods to prioritize specific operational areas for automation integration


Target Audience

Rev cycle leadership (manager, director, VP) as well as patient access and finance leadership


Presented by:

  • Dennis Shirley MBA,CHFP, Executive Director Patient Financial Services, UnityPoint Health
  • Matt Szaflarski, Senior Manager in Crowe LLP’s Revenue Cycle Practice, UnityPoint Health



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